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How do I reschedule my Wayfair booking?

If your booking date or time no longer works with your schedule or your delivery date has been delayed, don’t worry - rescheduling your booking is easy! 

For Wayfair, there are two ways to change your appointment date and/or time. Either through the Handy platform, or through 'My Order' on the Wayfair website. 

Please note: If you need to reschedule within 24 hours of your booking's scheduled start time, please reach out directly to a Handy or Wayfair agent for assistance.


To reschedule through Handy:

  • Go to the bookings page on your Handy account, or use the 'Reschedule button' in the confirmation email from Handy. Trouble logging in? See: How do I login to my Handy account?
  • Click the edit booking dropdown. 
  • Select 'Reschedule Booking'
  • Choose the date and time you’d like to move the booking to.
          Tip: The green dot means a provider has already indicated they are available at that time! 
  • Click the ‘Reschedule’ button.

*If it’s your first time logging in, all you’ll need to do is follow the password creation link and use the email address you used at check-out through Wayfair. 



Once you reschedule, you'll receive an email confirming the new date and time.  


To reschedule through your order on

Navigate to 'my orders' on Wayfair's website. In the relevant order click the Reschedule button (highlighted in blue below):

Once you select and submit your reschedule request date and time, a pop-up message confirms that request has been successfully submitted (highlighted in blue box):


You'll also receive an email confirmation from Handy with your updated appointment time.

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