After your booking is complete, we ask you to rate your pro and if you want to leave a tip. Unfortunately, you can't go back and change your mind once you've rated, but if there's a problem you need to report, get in touch with our customer experience team through the chat icon on the bottom right corner of your screen and we’ll get it fixed.
Articles in this section
- How do I reschedule my Wayfair booking?
- My pro needs more time to complete the job
- Poor quality of service delivered
- My pro arrived late or left early
- Something is damaged or missing
- My pro didn't finish the job
- My pro is late
- My pro never arrived
- How do I rate my pro? Can I change my rating?
- My booking was rescheduled