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Poor quality of service delivered

We're sorry to hear that your professional's service didn't live up to your expectations. Your happiness is our goal. If you’re not happy, we’ll work to make it right.

We set high standards, and all of the professionals on our platform are meant to provide quality service.  In those rare instances where you’re not satisfied with your service, you can request a redo of your service pursuant to our Handy Happiness Guarantee within 30 days of your booking date.

Please be sure to rate your professional, so that our system won't match you with them again. If you'd like, you can also reach out to our customer experience team for assistance. You can reach us by clicking the chat button in the bottom right corner.

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